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Contact Us

Get in touch

Questions about a booking, a detailer, or the Gleam Service Guarantee? We’re here to help.

Email

For support, account, and verification enquiries:

stop2gleam@gmail.com

Service Guarantee

Report a quality issue within 24 hours with photos.

View the guarantee

Common questions

How do I track my booking?
Open the Track a booking page and enter your booking ID to see live status.
How do I raise a complaint?
Sign in to your dashboard and use the Guarantee section to submit a claim with photo evidence.
How do detailers get verified?
Detailers submit ID, insurance, and business details from the Verification tab in their dashboard for Gleam to review.
I’m a detailer — how do I join?
Sign in here and complete your profile and verification.

We aim to respond to all enquiries within 1–2 business days.